Asset & Resource Management Holding Company Limited and its subsidiaries (hereinafter called “the ARM Group”/ “We”/ “Our”) treats personal information of users (“Users”/ “You”/ “Your”) of the ARM Website “www.arm.com.ng” and its other digital platforms (hereinafter called the “Site”) as private and confidential. This Privacy Policy (“Policy”) describes what personal information the ARM Group collects, what the ARM Group does with it, how the ARM Group protects it and how the ARM Group maintains information collected from Users of the Site. We are a Data Controller - meaning that we determine the purposes for and manner in which Personal Data is processed or is to be processed. This Policy applies to usage of the Site as well as information contained on the Site, particularly, information related to products and services offered by the ARM Group. The ARM Group is committed to ensuring that Your privacy is protected. Should We ask You to provide certain information by which You can be identified when using this Website, then You can be assured that it will only be used in accordance with this Policy.
We may collect the following information:
We require this information to understand your needs, and provide you with better service, particularly with regard to the following: -
The ARM Group will not share with other parties, information which you may provide when using the Site, except to the extent necessary to provide services to you, further, to obtaining your consent.
With your express consent, we will share your personal data among subsidiaries within the ARM group, only to the extent of your permission, and which is necessary to provide services to you. In this case, your right to withdraw consent shall be exercisable at all times.
Marketing
We may wish to share with you, information about our products and services which we think you may be interested including those of our subsidiaries. If you have agreed to receive marketing materials, you can always opt out at a later date. You reserve the right at any time and at no cost to you, to stop us from contacting you for marketing purposes or giving your data to our subsidiari
We collect information about you and any other party whose details you provide to us when you:
The Personal Data that we collect from you will be transferred to and stored at destinations within Nigeria. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Policy.
We use cookies to improve your browsing experience on our website. By browsing on our website, you consent to our use of cookies in accordance with our privacy policy.
About Cookies:- Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits. Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Our Website cookies:- We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on Your device until you delete them). We need the cookies to enable technical performance of Our websites and allow us to ‘remember’ the choices you make and your preferences (Functionality) and to allow us collect certain information about how You navigate the Sites (Performance/Analytical). By this, we are able to understand which parts of Our websites are interesting to You and which are not, as well as what We can do to improve them
Cookies do not contain any information that personally identifies You, but Personal Data that We store about You may be linked, by us, to the information stored in and obtained from cookies. The cookies used on Our website include those which are strictly necessary for access and navigation, cookies that track usage (performance cookies) and those used to remember your choices (functionality cookies). We may use the Personal Data We obtain from Your use of our cookies for the following purposes:
Third-party Cookies:- Our website uses cookies provided by trusted third-party such as Google Analytics, which is one of the most widespread and trusted analytics solutions on the web. This helps us to understand how You use the site and ways that We can improve Your experience.
Accepting, Declining and Disabling Cookies:- You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. You can also disable cookies if You wish. However, this will affect the functionality of Our website and many other websites that You visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
Our Site may contain links to other websites of interest. However, once You have used these links to leave Our Site, You should note that We do not have any control over such websites. Therefore, We cannot be responsible for the protection and privacy of any information which You provide whilst visiting such websites and such websites are not governed by this Privacy Policy. You should exercise caution and review the privacy statement(s) applicable to the websites.
We will not sell, distribute or lease Your Personal Data to third parties unless we have Your permission or are required by law to do so. We may use Your Personal Data to send You promotional information about third parties which We think You may find interesting subject to your written permission to do so.
We are committed to ensuring that Your Personal Data information is secure. In order to prevent unauthorised access or disclosure, We have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the Personal Data We collect online. In particular, We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a secured communication channel and is encrypted and protected. Transactions are also handled over a secure payment gateway. Also, the ARM Group has implemented appropriate technical, physical and organisational measures designed to protect Personal Data against accidental or unlawful destruction, accidental loss, damage, alteration, unauthorised disclosure or access, as well as all other forms of unlawful processing.
We maintain Personal Data not longer than we need to use it in accordance with the ARM Group’s Data Retention Policy. In some circumstances, we may retain your Personal Data for longer periods if it is in accordance with regulatory, legal, tax or accounting obligations. The ARM Group has an established retention procedure it applies to records and Personal Data collected and stored. In all cases, where your Personal Data is no longer required or you request for deletion, we will ensure it is disposed of in a secure manner.
We do not sell, trade, or rent Users Personal Data to others. We may share generic aggregated demographic information not linked to any Personal Data regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We will not disclose Your Personal Data to anyone outside the ARM Group without Your consent to do so unless one of the following circumstances applies:
With your consent:- We will share Personal Data with companies, organizations or individuals outside of the ARM Group when We have your consent to do so. We shall obtain your consent before sharing of any sensitive Personal Data.
Processing of Personal Data of minors:- Where we collect the Personal Data of a minor, we shall obtain the consent of a parent or guardian and we shall ensure that the purpose of processing or collecting the Personal Data is clear to both the minor and the parent or guardian.
For external processing:- We provide Personal Data to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons:- We will share Personal Data with companies, organizations or individuals outside of the ARM Group if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
protect against harm to the rights, property or safety of the ARM Group, our Users or the public as required or permitted by law.
By using this Site, You signify Your acceptance of this policy. If You do not agree to this policy, please do not use Our Site. Your continued use of the Site following the posting of changes to this policy will be deemed Your acceptance of those changes.
Whenever You use Our services, We aim to provide You with access to Your Personal Data. If that Personal Data is wrong, We strive to give You ways to update it quickly or to delete it – unless We have to keep that Personal Data for legitimate business or legal purposes. When updating Your Personal Data, We may ask You to verify Your identity before We can act on Your request. We shall, at your request, can confirm what Personal Data We hold about You and how such Personal Data is processed. The following Personal Data are available upon Your request.
Right of Access – You have the right to request a copy of the information that We hold about you
If you have any complaints regarding our compliance with this Privacy Policy, please contact our Data Protection Officer. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information within thirty (30) days in accordance with this Privacy Policy and in accordance with applicable law and regulation.
Our Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes) or via a pop-up notice or statement of changes on our website) You acknowledge and agree that it is Your responsibility to review this Policy periodically and become aware of modifications. This Privacy Notice or Policy was last updated on February 25, 2021. The most up-to-date version can be found on this website.
This Privacy Policy is in line with the provisions of Nigeria Data Protection Regulation, 2019 (Regulation), a regulation which describes how organisations including the ARM Group must collect, handle and store Personal Data and applies regardless of whether data is stored electronically, on paper or on other materials. According to the Regulation, ARM Group shall notify NITDA within 72 hours of knowledge of a breach of security leading to accidental or unlawful destruction, loss, alteration unauthorized disclosure of, or access to your Personal Data. If you feel that your Personal Data has not been handled correctly or you are unhappy with our response to any requests you have made to us regarding the use of your Personal Data, you have a right to lodge a complaint with the NITDA. The contact details are:
National Information Technology Development Agency
Tel: +234929220263, +2348168401851, +2347052420189
Email: info@nitda.gov.ng
Website: www.nitda.gov.ng
If you have any questions or suggestions regarding our privacy policy, please contact our Data Protection Officer.
Contact details of the Data Protection Officer:
Contact: ARM Information Security
Email: privacy@arm.com.ng
Telephone: + 234 (1) 2701653 ext. 124